We make your customers hear you.
By a team with 38 years of BPO & BPM expertise.
Trumpet becomes your extended customer engagement team. We run structured calling campaigns for feedback, follow-ups, reminders, win-backs and promotions, so you can focus on running your business.
Your customers may be slipping away because…
Your team is busy running the business. Structured follow-up is usually the first thing to slip, and that costs you repeat customers.
Nobody followed up
Customers visit once, and no one checks in after.
Feedback was never collected
You don't hear what customers liked, or what went wrong.
Appointments get forgotten
Missed reminders mean empty slots and lost revenue.
Old customers were never contacted
Inactive customers quietly move on to a competitor.
Special occasions were missed
Festivals and offers pass without a personal touch.
No one asked them to come back
A simple call is often all it takes to win them back.
Choose the level of engagement you need
Start small and scale up as you grow. Every package includes campaign planning, approved scripts, outcome tracking and reporting.
Trumpet CONNECT
Simple, structured customer engagement for small businesses getting started.
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Trumpet GROW
Our most popular plan: consistent engagement that brings customers back.
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Trumpet ENGAGE
Broader, multi-campaign engagement with priority scheduling.
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Trumpet CUSTOM
Tailored BPO & BPM support for higher volumes and specialised workflows.
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Built for businesses that live on repeat customers
Hiring, training and managing an in-house calling team takes time and money. Trumpet gives you a professional, managed team, ready from day one.
From first call to monthly insights in 5 simple steps
Understand
We learn your business, customers and engagement goals.
Plan
We design the right campaign and customer segment.
Approve
You approve the calling approach and script.
Engage
Our team calls your customers and records every outcome.
Report
You get clear reports, insights and next-month recommendations.
Led by BPO & BPM veterans, not beginners
Our founders bring 38 years of combined experience running contact centres, operations and customer service teams, including teams of 680+ people across BFSI, FinTech, travel and more.
- Structured campaigns built around a clear business objective
- Standardised call outcomes and documented notes
- Relevant customer issues escalated to you through an agreed process
- Transparent reporting on actual activity, never inflated promises
Let's start a conversation.
Tell us about your business and your customers. We'll suggest the right package and share our introductory launch pricing, with no obligation.