Customer engagement, managed for you
Four flexible packages plus add-ons, from a single monthly campaign to fully custom BPO & BPM support. Every plan includes planning, approved scripts, outcome tracking and reports.
Campaigns that keep customers coming back
Customer feedback
Understand your customers' experience.
Inactive customer win-back
Reconnect with customers who stopped visiting.
Appointment reminders
Confirmations and follow-ups that reduce no-shows.
Genuine review requests
Encourage real customers to share their experience.
Festival & informative calls
Keep your brand in their minds all year.
Product / service launches
Tell customers what's new, the right way.
Tele-sales support
Generate approved enquiries and interest.
Collections follow-up
Structured, courteous payment reminders.
Pick a plan. Scale anytime.
Final campaign scope, record limits and calling volume are confirmed during onboarding, based on your requirements.
Trumpet CONNECT
Best for small businesses starting structured customer engagement.
- 1 managed campaign per month
- Up to 100 customer records
- Up to 2 call attempts per record
- One campaign objective
- Campaign planning & approved script
- Outcome tracking
- Basic monthly report
Great for: feedback calls, inactive-customer follow-up, appointment reminders, festive wishes, preference surveys or genuine review requests.
Trumpet GROW
★ RecommendedBest for growing salons, gyms, sports and service businesses.
- Up to 2 managed campaigns per month
- Up to 300 customer records
- Up to 2 call attempts per record
- Customer feedback activity
- Inactive customer win-back
- Appointment / reminder support
- Customer preference insights
- Genuine review engagement
- Monthly performance report
Trumpet ENGAGE
Best for businesses running multiple managed campaigns.
- Up to 4 managed campaigns per month
- Up to 600 customer records
- Up to 2 call attempts per record
- Multiple campaign objectives
- Feedback & win-back campaigns
- Product / service communication
- Customer preference research
- Priority campaign scheduling
- Detailed monthly reporting
Trumpet CUSTOM
Best for custom workflows, higher volumes and specialised requirements.
- Higher calling volumes
- Tele-sales campaigns
- Collection follow-ups
- Dedicated telecalling support
- Custom reporting & MIS
- Back-office & specialised workflows
- Scope built around your workload
- Scales as your business grows
Pricing is based on workload, complexity, staff time and reporting requirements.
Boost any package when you need more
Add these to any plan, month by month. Ask us for current add-on pricing.
Additional 100 customer records
Extend any package's calling list.
Additional campaign
Run one more campaign in the month.
Festival campaign
Festive wishes and seasonal offers.
New product / service launch
Announce what's new to your customers.
Customer survey
Structured feedback on what matters to you.
Collection follow-up
Polite, structured payment reminders.
Tele-sales campaign
Generate approved enquiries and interest.
Custom reporting
Reports shaped around your KPIs.
Dedicated telecalling support
A team member focused on your business.
Not sure which package fits?
Share your business type and customer base. We'll recommend the right plan and share our introductory launch pricing.